A call center is a central office where all telephonic calls are received and transmitted. A call center is operated by a company to supervise incoming product support or informative queries from customers. The staff of telemarketing also administers outgoing calls which are made for clients and debt collection. Some staff members also handle the letters, faxes and emails and this official section is known as contact center. The call centers are mostly operated through a workstation where all call center agents have their own computer, telephone set/head set, linked to a telecom switch board and supervising station. It can be operated autonomously or connected with additional call centers, particularly having corporate computer networks, macro-frames or micro-frames and LANs. Moreover computer telephony integration (CTI) technologies are applied for transmission of voice and data pathways into a call center. A large number of business corporations offer telemarketing services to interact with their potential clients e.g. utility companies, customer assistance for computer hardware/software and mail order catalogue firms etc.

Wireless modems are used to connect the internet networking of desktop computers, laptops, personal digital assistant by functionalizing the microwave frequencies in WiFi and WiMax standards. Wireless modems with the combination of VoIP technology may work as telephone with incoming and out coming calls. Wireless cable modem is the fastest and easiest medium of networking without hassles of installation of wires for whole set up at home or office. Wireless cable modem offers the portable workplace and you may work where you go easily.

Whenever you are talking about online video, most frequent question is asked in the mind of the novice users what is the difference between streaming video and downloading video? When a layman clicks on video link on a website, he wouldn’t know which technologies are applied unless he tries to know about it. Both kinds [...]

Tips While Choosing Offshore Software Development Company
Technology has an extensive range of technical applications in our modern world. There is great potentiality and reliability of all software companies excellent IT services for the clients who are exploring technology at its highest peak. There isn’t much difference in IT outsourcing and other type of outsourcing. If [...]

Quick recovery implies for a special kind of software, used for the restoration of deleted files from window recycle bin or corrupted files by dangerous virus attacks, or any complicated problems due to the unexpected shut down system.